Returns & Exchanges
At GALXBOY, we are committed to ensuring you are fully satisfied with your streetwear. If your purchase isn't the perfect fit, you can return or exchange your items within 14 days of delivery, provided they are in their original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Request
Log into our online returns portal using your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all GALXBOY branding and tags remain intact to qualify for a refund.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier point or schedule a collection.
- 4.Quality Check & Refund
Once our warehouse team inspects the returned goods, we will process your refund or dispatch your exchange within 7-10 business days.