Frequently Asked Questions
Everything you need to know about shopping with GALXBOY.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 14-day return policy for all unworn and unwashed items with original tags attached. Please note that sale items are final and cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), as well as digital payment options like PayPal, Apple Pay, and secure local EFT options.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Are your products limited edition?
Many of our collections are released in limited quantities to maintain exclusivity. Once an item is sold out, it is rarely restocked in the same colorway.